Customer Service Representative (German Speaker) Schedule: Monday to Friday | 9:00 AM – 6:00 PM (Central European Time) Job Type: Work From Home Responsibilities: Handle 8–10 inbound customer calls per day in a professional and courteous manner Provide accurate information, resolve inquiries, and ensure a positive customer experience Document customer interactions and follow company procedures Manage tasks independently while meeting quality and performance standards Qualifications: Fluent in German (spoken and written) Proven customer service experience Work-from-home ready (stable internet, quiet workspace) Ability to work independently with minimal supervision Strong communication and problem-solving skills

WAREHOUSE WORKER Location: Przytoczna (45 km from Gorzów Wielkopolski, Poland) This position is open for men, women, and couples Job description: * Working with a scanner (languages: Ukrainian, Russian, Polish, English), picking and scanning orders. * Receiving and displaying goods. Large boxes are delivered by carriers, opened, and placed in the warehouse using equipment that makes work easier. * Collecting goods from shelves with a scanner and preparing them for packaging. * Packaging goods brought by other employees and sending them down the line. * Scanning packed goods and placing them in the designated boxes. * Quality control: checking that all parcels are placed correctly and scanning each parcel. Requirements: * Work experience: not required * Knowledge of Polish: not required Salary: * 24.36 PLN net/hour * Payment by the 15th of each month * Bonuses for work quality and attendance up to 400 PLN gross Work schedule: * 5–6 days per week, 12-hour shifts (possible reduction to 8 hours depending on warehouse needs) * Shifts: 6:00–18:00, 18:00–6:00 * Work from Monday to Friday, also available on weekends * Breaks: 30 minutes and 15 minutes Accommodation: * Free accommodation provided Additional information: * Training lasts 3–5 days on day shifts, possibility to transfer to another department * Company canteen: tea, coffee, and sandwiches available (up to 12 PLN) * Work clothes provided for free (T-shirt, trousers, comfortable work boots) * Each employee has their own locker _________________________________________________________ My name is Maryna Miliutina, I provide work in Europe for all foreign citizens: I ndia, Bangladesh, Sri Lanka, Pakistan, Nigeria, Ghana, Congo, Morocco, Togo, Uganda, Kenya, Zimbabwe, Rwanda and other countries. I provide all the necessary documents for work visas. Food and accommodation are included in the package of documents. I have vacancies in countries such as: Poland, Czech Republic, Serbia, North Macedonia, Republic of Belarus and Ukraine. I work officially for a recruiting company. To contact me: WhatsApp: +380966002354 Email:   m.miliutina@workhunters.com.ua

In behalf of our client, they are looking for a:    BILINGUAL POLISH & ENGLISH SERVICE DESK ANALYST – POZNAN, POLAND Native level Polish & English fluency required You MUST currently have official and current documentation to live & work in Poland. No sponsorship or assistance in gaining a work permit is being offered. No relocation assistance is provided. REQUIRED: EU Passport/Polish citizen or Karta Polaka + Polish VISA or Karta Pobytu + Letter of decision for access to labour market PLEASE SUBMIT COPIES OF ABOVE WITH CV PAY: 4000 PLN/month gross salary PLEASE SUBMIT CV in ENGLISH   POSITION SUMMARY Provide Service Desk support to external customers and users Receive, document and track all incoming customer/user calls for immediate remedy and closure Utilize computer and database information to update incident status Serve as the single point of contact (SPOC) for incidents, including owning the call through closure   KEY RESPONSIBILITIES Provide timely customer service support to contracted clients Use defined procedures for responding to customer calls Collect information from caller and document data elements in designated tool Maintain records of all calls from customers using designated Service Management tool Provide detailed documentation of all steps involved in resolving customer issues Escalate issues to the appropriate department and personnel Investigate, examine, troubleshoot and solve hardware and software issues quickly Maintain a pleasant demeanor and attitude in the day-to-day communication and interface with customers Provide support and instruction for client products Perform all procedures based on Standard Operating Procedures (SOPS) with associated testing Update knowledge base for all clients Unlock and reset passwords for user accounts Resolve issues for clients using designated remote access tool Ability to have flexible schedule to assist in responding to emergency support issues and situations Other duties as assigned   BASIC RESPONSIBILITIES Arrive in time to be ready to begin work at start of scheduled shift Maintain clear and concise communication with both the client and supervisor Report any issues to immediate supervisor in a timely manner Keep calls to a minimum (if possible) to allow for timely closure and avoid delays Work entire shift without any unjustified interruptions Perform any extra duties that may arise requiring attention Must be flexible with schedule to work rotating shifts between 6am-10pm Job Requirements: REQUIRED SKILLS / EXPERIENCE / EDUCATION MUST be fluent/bilingual in English + native level fluency in POLISH Excellent written and oral English communication skills Native fluency in the designated language(s) Exceptional problem solving and organizational skills Excellent analytical and problem solving skills Excellent customer service orientation Ability to adjust and adapt to situations in a timely manner Motivated self-starter, proactive with initiative to work and learn   Required Education and Experience: Higher education degree highly preferred and a minimum of 6 months previous service desk experience in a call center environment preferred and/or any equivalent combination of education and customer service experience. Required Technical Skills: Proficient in Windows Operating Systems and MS Office Suite applications Computer keyboarding, multiple monitor and touchpad skills Solid understanding of various software and hardwar