Work Hunters
Stryków, Poland
WAREHOUSE WORKER OF CLOTHES IN STRYKÓW
Warehouse store of branded clothing for the whole of Europe. Address and city of work: Strykow, Poland
Requirements: Experience: no experience Polish language: Without knowledge of the language
Wage: Rate: 24.36 net/hour. Rate for students - 27.5 net/hour There is no bonus, but you can grow in position and receive a bonus. Pay by the 15th of every month.
Schedule: 5-6 days a week, 12 hours a day, 2 shifts (06-18/18-06). Weekend floating. 200-220 hours per month. Breaks - 30 minutes.
Accommodation It is provided free of charge in Strykow, Łódź, Zgierz, but with utility bills PLN 250 net.
Employee Responsibilities: - Peeking - a worker with a scanner accepts goods of various types. Placement of goods in the places indicated by the scanner - Packing - a worker without a scanner packs the goods and prepares them for shipment. Complete set of goods in accordance with the order - Packing of goods and movement of goods (workplaces equipped with a scanner, printer and monitor)
Additional Information: Work clothes are provided free of charge, namely T-shirt, trousers and comfortable work boots.
_________________________________________________________
My name is Maryna Miliutina, I provide work in Europe for all foreign citizens: I ndia, Bangladesh, Sri Lanka, Pakistan, Nigeria, Ghana, Congo, Morocco, Togo, Uganda, Kenya, Zimbabwe, Rwanda and other countries. I provide all the necessary documents for work visas. Food and accommodation are included in the package of documents.
I have vacancies in countries such as: Poland, Czech Republic, Slovakia, Hungary, Lithuania, Romania, Norway, Germany, Croatia and Serbia.
I work officially for a recruiting company. To contact me: WhatsApp: +380966002354 Email: m.miliutina@workhunters.com.ua
WAREHOUSE WORKER OF CLOTHES IN STRYKÓW
Warehouse store of branded clothing for the whole of Europe. Address and city of work: Strykow, Poland
Requirements: Experience: no experience Polish language: Without knowledge of the language
Wage: Rate: 24.36 net/hour. Rate for students - 27.5 net/hour There is no bonus, but you can grow in position and receive a bonus. Pay by the 15th of every month.
Schedule: 5-6 days a week, 12 hours a day, 2 shifts (06-18/18-06). Weekend floating. 200-220 hours per month. Breaks - 30 minutes.
Accommodation It is provided free of charge in Strykow, Łódź, Zgierz, but with utility bills PLN 250 net.
Employee Responsibilities: - Peeking - a worker with a scanner accepts goods of various types. Placement of goods in the places indicated by the scanner - Packing - a worker without a scanner packs the goods and prepares them for shipment. Complete set of goods in accordance with the order - Packing of goods and movement of goods (workplaces equipped with a scanner, printer and monitor)
Additional Information: Work clothes are provided free of charge, namely T-shirt, trousers and comfortable work boots.
_________________________________________________________
My name is Maryna Miliutina, I provide work in Europe for all foreign citizens: I ndia, Bangladesh, Sri Lanka, Pakistan, Nigeria, Ghana, Congo, Morocco, Togo, Uganda, Kenya, Zimbabwe, Rwanda and other countries. I provide all the necessary documents for work visas. Food and accommodation are included in the package of documents.
I have vacancies in countries such as: Poland, Czech Republic, Slovakia, Hungary, Lithuania, Romania, Norway, Germany, Croatia and Serbia.
I work officially for a recruiting company. To contact me: WhatsApp: +380966002354 Email: m.miliutina@workhunters.com.ua
jobPOLAND
Poznań, , Poland
SERVICE DESK TEAM LEAD – POZNAN, POLAND Fluent English Required You MUST currently have official and current documentation to live & work in Poland. No sponsorship or assistance in gaining a work permit is being offered. No relocation assistance is provided. REQUIRED: EU Passport or Karta Polaka + Polish VISA or Karta Pobytu + Letter of decision for access to labour market PLEASE SUBMIT COPIES OF ABOVE WITH CV PAY: 6500 PLN/month gross salary PLEASE SUBMIT CV in ENGLISH POSITION SUMMARY As the Service Desk Team Lead, reporting to the Operations Manager, your primary responsibility is to act as the facilitator of the team by ensuring excellent customer service, and develop team effectiveness through leading, coaching, motivation and mentoring. Other responsibilities include problem solving, quality coaching or other corrective actions within the team and prepare weekly reports and conduct employee feedback sessions. The Team Lead is accountable for team metrics on a weekly/monthly basis.
KEY RESPONSIBILITIES • Responsible to support staff through providing supervision, leading and mentoring, conflict management, coaching, training, and performance development • Provide assistance to analysts for any call escalations and during peak periods and outages which includes taking calls • Create, modify, updates and adjust staff weekly schedules and attendance records • Provide Real Time monitoring of the ACD system to ensure that adequate staffing is available at all times • Support and oversees any outage and/or critical situations • Review and approve staff weekly timesheets • Manage the daily survey process and provides feedback to analysts • Ensure that all new or modified processes and policies are reviewed and implemented by staff • Responsible for quality monitoring and periodic monitoring of the help desk bins globally and per analyst to ensure that tickets are being handled within the SLAs • Provide analysts with weekly personal metrics report through one-one meetings • Attend client meetings as needed/requested by management • Adhere and ensure team adherence to corporate performance and industry standards. • Back up the Operations Manager if required. Job Requirements: REQUIRED SKILLS / EXPERIENCE / EDUCATION MUST be fluent/bilingual in English • Excellent written and oral English communication skills • Bilingual / Trilingual • Multi-tasking experience in a fast-paced environment • Ability to analyze problem situations and present appropriate solutions • Excellent organization, planning and time management skills • Ability to lead, coach, develop and train staff effectively • Must be dedicated, reliable and dynamic • Self-starter, proactive, and display initiative • Must work well independently, as well as within a team environment • Ability to work comfortably in a fast-paced and a metrics organization, built around team concepts and structures and the ability to deal with constantly changing internal and external environments • Must have already successfully passed the Team Leader Assessment Center Required Education and Experience: Requires a College Degree in the field of Computer Science or Business Administration/Management and a minimum of 2 years of leadership experience in a service desk / help desk managing 10+ service desk analysts or any equivalent combination of education and/or experience. Proven management of personnel, customer service / customer support experience required. Job Management Skills:
The Team Lead should utilize his time to be most efficient and improve productivity. The schedule will be defined by the manager of the team to ensure escalation points availability at almost every time. The work week is the standard 40 hours a week with overtime as required. The Team Lead manages team conflicts so that problems are resolved constructively. He/she should be able to work under little or no supervision based on the guidelines set by his/her Operations Manager. The Team Lead handles schedule adherence and operations. He/she is responsible for monitoring the team's performance and ensuring that the team stays on schedule and meets their performance metric
SERVICE DESK TEAM LEAD – POZNAN, POLAND Fluent English Required You MUST currently have official and current documentation to live & work in Poland. No sponsorship or assistance in gaining a work permit is being offered. No relocation assistance is provided. REQUIRED: EU Passport or Karta Polaka + Polish VISA or Karta Pobytu + Letter of decision for access to labour market PLEASE SUBMIT COPIES OF ABOVE WITH CV PAY: 6500 PLN/month gross salary PLEASE SUBMIT CV in ENGLISH POSITION SUMMARY As the Service Desk Team Lead, reporting to the Operations Manager, your primary responsibility is to act as the facilitator of the team by ensuring excellent customer service, and develop team effectiveness through leading, coaching, motivation and mentoring. Other responsibilities include problem solving, quality coaching or other corrective actions within the team and prepare weekly reports and conduct employee feedback sessions. The Team Lead is accountable for team metrics on a weekly/monthly basis.
KEY RESPONSIBILITIES • Responsible to support staff through providing supervision, leading and mentoring, conflict management, coaching, training, and performance development • Provide assistance to analysts for any call escalations and during peak periods and outages which includes taking calls • Create, modify, updates and adjust staff weekly schedules and attendance records • Provide Real Time monitoring of the ACD system to ensure that adequate staffing is available at all times • Support and oversees any outage and/or critical situations • Review and approve staff weekly timesheets • Manage the daily survey process and provides feedback to analysts • Ensure that all new or modified processes and policies are reviewed and implemented by staff • Responsible for quality monitoring and periodic monitoring of the help desk bins globally and per analyst to ensure that tickets are being handled within the SLAs • Provide analysts with weekly personal metrics report through one-one meetings • Attend client meetings as needed/requested by management • Adhere and ensure team adherence to corporate performance and industry standards. • Back up the Operations Manager if required. Job Requirements: REQUIRED SKILLS / EXPERIENCE / EDUCATION MUST be fluent/bilingual in English • Excellent written and oral English communication skills • Bilingual / Trilingual • Multi-tasking experience in a fast-paced environment • Ability to analyze problem situations and present appropriate solutions • Excellent organization, planning and time management skills • Ability to lead, coach, develop and train staff effectively • Must be dedicated, reliable and dynamic • Self-starter, proactive, and display initiative • Must work well independently, as well as within a team environment • Ability to work comfortably in a fast-paced and a metrics organization, built around team concepts and structures and the ability to deal with constantly changing internal and external environments • Must have already successfully passed the Team Leader Assessment Center Required Education and Experience: Requires a College Degree in the field of Computer Science or Business Administration/Management and a minimum of 2 years of leadership experience in a service desk / help desk managing 10+ service desk analysts or any equivalent combination of education and/or experience. Proven management of personnel, customer service / customer support experience required. Job Management Skills:
The Team Lead should utilize his time to be most efficient and improve productivity. The schedule will be defined by the manager of the team to ensure escalation points availability at almost every time. The work week is the standard 40 hours a week with overtime as required. The Team Lead manages team conflicts so that problems are resolved constructively. He/she should be able to work under little or no supervision based on the guidelines set by his/her Operations Manager. The Team Lead handles schedule adherence and operations. He/she is responsible for monitoring the team's performance and ensuring that the team stays on schedule and meets their performance metric
jobPOLAND
Lodz, , Poland
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities
Works within a team supporting end users with technical queries
Provides internal toolset training and takes ownership around queries
Develops an understanding of the customers’ environment and service delivery requirements
Follows established processes and recommends improvements to these as appropriate
Takes ownership for listening to and understanding the customer’s problem
Uses relevant information to diagnose and to resolve or enable resolution in a timely manner
Escalates issues as necessary to deliver required SLA
Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in English
Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office
Knowledge of Networking, VPNs, WIFI, VDI environments
Excellent approach to business model and workingunder SLA requirements
Strong customer relationship and excellent problem solving
Excellent communication and team work
Drive and determination
Initiative to constantly improve solution methods
Flexible approach and working well under pressure
Time management
Ability to prioritise tasks
We offer
An interesting job in one of the largest IT companies
Challenging work environment
Various trainings
Highly motivated team and international corporate culture
Private medical care and other benefits
Job Description/Purpose The IT Expert will provide responsive, professional and competent technical support. Responsibilities
Works within a team supporting end users with technical queries
Provides internal toolset training and takes ownership around queries
Develops an understanding of the customers’ environment and service delivery requirements
Follows established processes and recommends improvements to these as appropriate
Takes ownership for listening to and understanding the customer’s problem
Uses relevant information to diagnose and to resolve or enable resolution in a timely manner
Escalates issues as necessary to deliver required SLA
Acts as an effective and helpful member of the team, demonstrating initiative
Skills required
Excellent verbal and written language skills in English
Advanced Knowledge of Microsoft Windows 7/8, Microsoft Office
Knowledge of Networking, VPNs, WIFI, VDI environments
Excellent approach to business model and workingunder SLA requirements
Strong customer relationship and excellent problem solving
Excellent communication and team work
Drive and determination
Initiative to constantly improve solution methods
Flexible approach and working well under pressure
Time management
Ability to prioritise tasks
We offer
An interesting job in one of the largest IT companies
Challenging work environment
Various trainings
Highly motivated team and international corporate culture
Private medical care and other benefits