Customer Service Representative (German Speaker) Schedule: Monday to Friday | 9:00 AM – 6:00 PM (Central European Time) Job Type: Work From Home Responsibilities: Handle 8–10 inbound customer calls per day in a professional and courteous manner Provide accurate information, resolve inquiries, and ensure a positive customer experience Document customer interactions and follow company procedures Manage tasks independently while meeting quality and performance standards Qualifications: Fluent in German (spoken and written) Proven customer service experience Work-from-home ready (stable internet, quiet workspace) Ability to work independently with minimal supervision Strong communication and problem-solving skills