Customer Service Representative - Work From Home

Customer Service Representative (German Speaker)

Schedule:
Monday to Friday | 9:00 AM – 6:00 PM (Central European Time)

Job Type:
Work From Home

Responsibilities:

• Handle 8–10 inbound customer calls per day in a professional and courteous manner

• Provide accurate information, resolve inquiries, and ensure a positive customer experience

• Document customer interactions and follow company procedures

• Manage tasks independently while meeting quality and performance standards

Qualifications:

• Fluent in German (spoken and written)

• Proven customer service experience

• Work-from-home ready (stable internet, quiet workspace)

• Ability to work independently with minimal supervision

• Strong communication and problem-solving skills